Our Ronald McDonald House is a place of comfort specifically for pediatric children (ages 0-21) and their families who need to stay close while their child receives treatment. Therefore, the hospital where your child is being treated must refer you.
If you have any problems finding the right person at the hospital to refer you, please contact our staff who will offer assistance. If you have stayed at our House in the past year, you may call the House directly with your room request.
While we will do our best to accommodate you, we cannot always guarantee a room. If a room is available, House staff will confirm your reservation and make arrangements for your arrival. If not, House staff will add you to the wait list and contact you as soon as a room becomes available. Unfortunately, we are unable to confirm all future room requests because every family’s length of stay is different, and therefore our occupancy availability varies.
Once checked-in, you may stay as long as your child is active in treatment. We understand that waiting for a room only adds stress to an already stressful experience. Please know that we do our best to accommodate you as quickly as possible. In the meantime, we will provide you a list of alternative lodging options.
**Due to the COVID-19 pandemic, some of the below conditions have changed. Please speak with a Family Services Coordinator to confirm all current safety rules and regulations.**
